Returns and Refunds

Thank you for choosing Sukoon Hotels and Resorts for your accommodation needs. We strive to provide a seamless and enjoyable booking experience. Please review our return and refund policy carefully.

Cancellations and Refunds

Cancellation Policy:

Guests can cancel their reservation free of charge up to [number] days before the scheduled check-in date.

Cancellations made within [number] days of the check-in date may be subject to a [percentage]% cancellation fee.

Refund Process:

Refunds for eligible cancellations will be processed within [number] business days.

Refunds will be issued to the original payment method used during the booking.

No-Show Policy

No-Show Definition:

A "no-show" occurs when a guest fails to arrive on the scheduled check-in date without prior notice.

No-Show Charges:

In the event of a no-show, Sukoon Hotels and Resorts reserves the right to charge the full booking amount to the guest's credit card.

Booking Modifications

Modification Requests:

Guests may request modifications to their reservation, subject to availability and any applicable charges.

Modifications must be requested in advance and may incur additional fees.

Unforeseen Circumstances

Force Majeure:

In the event of unforeseen circumstances such as natural disasters, acts of terrorism, or other force majeure events, Sukoon Hotels and Resorts reserves the right to modify or cancel reservations without penalty.

Contact Information

If you have any questions or concerns regarding our return and refund policy, please contact our customer support team at [Customer Support Email/Phone].

Changes to the Policy

Sukoon Hotels and Resorts reserves the right to update or modify this return and refund policy at any time. Any changes will be effective immediately upon posting the updated policy on our website.

By using Sukoon Hotels and Resorts, you agree to abide by the terms and conditions outlined in this return and refund policy.

Thank you for choosing Sukoon Hotels and Resorts for your accommodation needs.

Sukoon Hotels and Resorts Team